Disability and accessibility: transport, housing and support

A starting point for accessible parking, adapted transport, home adaptations, education supports, tax measures and disability services.

Adapted from a guide first written for Quebec readers: passages specific to Quebec were removed. Rules in your province may differ.

Accessibility supports are not one single program. Eligibility for a tax measure does not automatically qualify someone for adapted transport, a parking permit or home-adaptation funding. Check each service's criteria and application route separately, and ask whether accommodations are available while an application is being assessed.

Choose the starting point that matches the need

• Getting around: contact the adapted-transport organization serving your municipality. Eligibility, booking windows, service areas and companion rules are set by the local provider.
• Changes at home: ask about the Home Adaptation Program (PAD) before starting work. Funding conditions and approval steps may apply, and work done in advance may not be eligible.
• Studies: contact the school's accessibility or adapted-services office and ask about accommodations, equipment and individual support.
• Finances: check provincial and federal tax credits, the Registered Disability Savings Plan and any relevant benefit program. Each has separate definitions and application forms.

Prepare an application

1. Describe the functional barrier and the support or adaptation needed.
2. Ask which professional assessment or supporting documents are required and whether copies are acceptable.
3. Confirm deadlines, cost coverage, renewal requirements and appeal or review options.
4. Keep applications, decisions, receipts and correspondence together.

Sources and limits

Eligibility is program-specific; confirm requirements and accommodation options with the service responsible.

General information based on federal and national rules; provincial rules may differ. Confirm with the official body before acting.