Health advice line (811) in Newfoundland and Labrador: speak to a nurse any time

How to reach the free nurse advice line of Newfoundland and Labrador (811 in most provinces), what it does and when to call 9-1-1 instead, from the official pages.

Call 811 for non-emergency health advice

811 HealthLine: free, confidential, staffed by registered nurses 24 hours a day, 7 days a week; it also helps in a mental health or addictions crisis. There is a free 811 NL HealthLine app (with a text option for Deaf or hard-of-hearing residents). Virtual nurse practitioner visits (prescription refills, chronic conditions) are offered daily 8 a.m. to 8 p.m. and covered by MCP.

Official page ↗

These lines are for non-emergencies: in an emergency call 9-1-1. Services vary by province (some also offer chat, virtual visits or mental health and addictions support): see the official page. In Quebec the line is Info-Santé 811: see atlasquebec.ca. Rules, fees and programs change and were read on 2026-11-14: confirm with the official source. General information, not legal advice. Quebec follows its own rules: see atlasquebec.ca.

Guides for this province